Merchetype

Frequently asked questions

Everything you need to know about working with us. Can’t find your answer? Get in touch.

How can I find out more about your products?

Browse the catalogue and hit ‘Request this item’ on anything you like. Our team will follow up with full details, samples and pricing.

How does pricing work?

There’s no fixed online price — cost depends on quantity, customisation and finishing. Send a request and we’ll quote your exact project.

What is the minimum order quantity (MOQ)?

MOQs vary by product. We’ll confirm the minimum for your chosen items when we quote.

Is it possible to shorten the lead time for production?

Often, yes. Tell us your deadline in your request and we’ll advise on the fastest options.

Where do you ship?

We deliver across the EU, UK and USA, and can arrange worldwide shipping on request.

Can you ship to multiple addresses?

Yes — we can split deliveries across multiple locations. Just let us know in your brief.

Can I order a sample first?

Absolutely. We recommend samples for apparel and premium items so you can check quality before a full run.